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Friday, August 14, 2009

Servicing People...


So the dust has finally settled. I thought I would be back blogging by the 1st of July, but things took a little longer to settle down than I anticipated.To cut a long story short, I have a good routine now, which will allow me some time to put down my thoughts. So here goes....

Some time back, I caught up with a friend of mine who works in Goa. We were talking about this and that, when he said " I have finally realized, I am good at servicing people".

That day, I realized that not many of us are really good at servicing people. We might be hot shots at our respective professions, but do we really rock at servicing people? And how important is that?

Very important. Some people have the in-born knack of making you comfortable when you are with them. Ive noticed it while talking to waiters, to salesmen,a few teachers too. This makes them special. And this quality is what you remember in them

Unfortunately,there is no formal training in this regard that you can get. Either you have it, or you dont. My friend does, and he has intelligently made full use of this quality.

I realized that day, it is really hard to make people happy. And even harder, to keep them happy. Its one thing just doing your job well, but making the people you work with comfortable and happy is something else. And we dont always manage to do that.

I envy people who are good at "servicing people". Its one quality that will never go unnoticed, never go out of style.

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